Frequently asked questions
- How do I know if my items need to be compliant with the GPSR?
- Which information do I need to provide (and where) to be GPSR compliant?
- Which information do I need to provide to Webinterpret for my listings to be GPSR compliant?
- Will I be able to see what information has been added to my listing before it is updated?
- How long will it take for Webinterpret to add the GPSR data to my listings?
- Where do I need to add GPSR-compliant information to my physical items when they are shipped to the EU?
- How and where does Webinterpret retrieve the GPSR data for my items?
- What are the conditions for Webinterpret to act as my EU Responsible Person?
- Is dropshipping supported with Webinterpret’s GPSR compliance solution?
- Can I print a GPSR label for any item as long as the GPSR information is uploaded to Webinterpret’s system?
- Will Webinterpret verify the required documentation for my products once I upload them to Webinterpret’s system?
- Does Webinterpret translate product documentation for all 24 EU languages?
- Can Webinterpret confirm whether my products require the CЄ marking?
- Which channels and marketplaces is Webinterpret’s GPSR compliance solution available for?
How do I know if my items need to be compliant with the GPSR?
The GPSR applies to all non-food consumer products sold in the EU that are not already covered by specific EU directives or regulations. This includes both offline and online sales, as well as new and second-hand products. Examples of product categories that are not subject to the GPSR include Medical Devices, Food and Food Products, Pharmaceuticals, and Antiques.
Which information do I need to provide (and where) to be GPSR compliant?
Information needs to be provided on labels (manufacturer’s identification, product identification, product safety disclosures and hazardous materials labelling, and EU Responsible Person identification), product documentation (technical documentation and the Declaration of Conformity, if applicable), and online listings.
For more information, see European General Product Safety Regulation (GPSR): What you need to know for selling into the EU.
Which information do I need to provide to Webinterpret for my listings to be GPSR compliant?
Webinterpret gathers and suggests GPSR data for your products when it’s available within our database. If GPSR data is already available on your domestic listings, Webinterpret will copy and translate your GPSR documentation to your international Webinterpret listings. In the event that GPSR data is not available for your products, you will need to provide us with the remaining information and data that is required for full compliance.
Will I be able to see what information has been added to my listing before it is updated?
Yes. Keep in mind that Webinterpret only suggests information to be added to your listings for GPSR compliance. It is your responsibility to validate the suggested data and fill in any missing data before your listings are validated.
For more information, see How to review, edit and validate your listings.
How long will it take for Webinterpret to add the GPSR data to my listings?
Once you have reviewed, edited, and validated Webinterpret’s GPSR data suggestions, your domestic and international listings will be updated with this information within 24 hours.
Where do I need to add GPSR-compliant information to my physical items when they are shipped to the EU?
GPSR-compliant information needs to be included on your physical items or on their packaging when shipped to the EU. Product documentation and labels must be translated into the destination country’s EU language.
For more information, see How to download and affix your GPSR-compliant label.
How and where does Webinterpret retrieve the GPSR data for my items?
Webinterpret retrieves the GPSR data for your items directly from our database, which is built using a combination of privately owned and publicly available data sources, along with the data you submitted on eBay for your items.
What are the conditions for Webinterpret to act as my EU Responsible Person?
Webinterpret can be appointed as your Responsible Person within the EU, provided that your products comply with the GPSR regulation, are vetted by our team, and follow Webinterpret’s Terms of Use.
For more information, see Eligibility for Webinterpret’s EU Responsible Person service.
Is dropshipping supported with Webinterpret’s GPSR compliance solution?
Webinterpret is unable to support dropshipping as businesses do not have direct access to physical packages, which are often shipped from various locations. As such, this setup does not allow for the proper application of GPSR-compliant labels and documentation onto physical packages.
Can I print a GPSR label for any item as long as the GPSR information is uploaded to Webinterpret’s system?
You can download and print a GPSR label for any item that has been validated as GPSR-compliant through GPSR Compliance directly through your Compliance Dashboard.
For more information, see How to download and affix your GPSR-compliant label.
Will Webinterpret verify the required documentation for my products once I upload them to Webinterpret’s system?
Webinterpret will verify documentation if we have been appointed as your Responsible Person within the EU.
Does Webinterpret translate product documentation for all 24 EU languages?
For now, translation is available in the target eBay site’s official language. Webinterpret is working on having translation available in all 24 official EU languages, for all countries.
Can Webinterpret confirm whether my products require a CЄ marking?
No, Webinterpret cannot confirm any information about your products, as we cannot provide legal advice. Webinterpret suggests information to be added to your listings for GPSR compliance; it is your responsibility to validate the suggested data and fill in any missing data (including the CЄ marking) before your listings are validated.
Generally speaking, products belonging to the following categories require a CE marking:
Toy Safety - Directive 2009/48/EU
Transportable pressure equipment - Directive 2010/35/EU
Restriction of Hazardous Substances in Electrical and Electronic Equipment - Directive 2011/65/EU
Construction products - Regulation (EU) No 305/2011
Pyrotechnic Articles - Directive 2013/29/EU
Recreational craft and personal watercraft - Directive 2013/53/EU
Civil Explosives - Directive 2014/28/EU
Simple Pressure Vessels - Directive 2014/29/EU
Electromagnetic Compatibility - Directive 2014/30/EU
Non-automatic Weighing Instruments - Directive 2014/31/EU
Measuring Instruments - Directive 2014/32/EU
Lifts - Directive 2014/33/EU
ATEX - Directive 2014/34/EU
Radio equipment - Directive 2014/53/EU
Low Voltage - Directive 2014/35/EU
Pressure equipment - Directive 2014/68/EU
Marine Equipment - Directive 2014/90/EU
Cableway installations - Regulation (EU) 2016/424
Personal protective equipment - Regulation (EU) 2016/425
Gas appliances - Regulation (EU) 2016/426
Medical devices - Regulation (EU) 2017/745
In vitro diagnostic medical devices - Regulation (EU) 2017/746
EU fertilising products – Regulation (EU) 2019/1009
Drones - Commission Delegated Regulation (EU) 2019/945 on unmanned aircraft systems and on third-country operators of unmanned aircraft systems
Batteries - Regulation (EU) 2023/1542
Machinery - Regulation (EU) 2023/1230 (replacing Directive 2006/42/EC that entered into force before the NLF, still applicable until 20/1/2027)
Ecodesign requirements for sustainable products - Regulation (EU) 2024/1781
Artificial Intelligence Act - Regulation (EU) 2024/1689
Cyber Resilience Act - Regulation (EU) 2024/2847
Which channels and marketplaces is Webinterpret’s GPSR compliance solution available for?
Currently, Webinterpret’s Compliance solution can only be connected directly to eBay to publish GPSR data suggestions for your items.
You can use GPSR Compliance with other online selling channels as well (Amazon, Shopify, Magento, Woocommerce, Fruugo, Walmart, CDiscount, Etsy). Based on your compliance needs, this requires importing and/or exporting your inventory to/from Webinterpret’s Compliance Dashboard.
For more information, see How to use GPSR Compliance with other online selling channels.