Learn how to request and publish optimization recommendations for your domestic listings with the Item Optimization feature.
In this article:
- How to request an optimization recommendation
- How to review and publish an optimization recommendation
- Filtering and customizing your All Items view
How to request an optimization recommendation
To get started, log in to your Webinterpret Dashboard and visit AI Enhancements > Item Optimization > All items.
Optimization recommendations can be requested at the item level or through a bulk selection of items.
There are two ways to request an optimization recommendation for an individual item:
- Option 1: Click the arrow on the far right of each item (next to Edit) to expand its status and optimization progress view. Click the Request button next to each listing component you wish to optimize.
- Option 2: Click Edit next to the item that you want to request a recommendation for. On the next screen, click the Request recommendation button underneath the listing component you wish to optimize.
To request an optimization recommendation for a bulk selection of items:
- Select the items you want to request recommendations for by using the checkbox(es) on the left of each item title. Click Request and select the listing components you wish to optimize for the selected items.
Once a recommendation has been requested, a Pending status will be displayed next to the item (and next to each listing component when expanded). Recommendations typically take up to 3 hours to generate, though processing times may vary based on request volume. Average time durations will continue to improve over time.
How to review and publish an optimization recommendation
After recommendations have been requested, they can be automatically or manually applied to your items.
Automatically applying recommendations
To get started, visit AI Enhancements > Settings.
Under each type of listing component you wish to automatically optimize with recommendations, select Auto-optimize. This means that recommendations will be automatically applied to your listings after they have been requested (as covered in the previous section).
Next, customize your preferences for each listing component:
- Auto-apply when: Select the AI confidence level for recommendations that you’re comfortable to automatically publish. All recommendations are assigned a confidence grade out of 100, where Very high confidence > 90, High confidence is > 80, and Standard confidence is > 70.
- Auto-apply scope: Select whether you want to automatically publish recommendations to Upcoming optimizations (all recommendation requests that occur after the setting has been turned on), or to All eligible optimizations (all previous and future recommendation requests).
Once your selections have been made, click Save changes.
Note: Automatic recommendation approval and publishing is not yet available for Item Specifics.
Manually reviewing and applying recommendations
Once recommendations are ready and available for review, a Ready to review status will be displayed next to the item (and next to listing components under Optimization progress).
To review, edit and publish an optimization recommendation for an individual item:
1. Click Edit next to the item to review all of your listing component recommendations from one view, or click Review next to each listing component to open the quick review sidebar for that particular component.
Note: From the quick review sidebar, you can access additional details about the listing component type, the recommendation’s AI confidence level, and an AI summary of the recommendation.
2. Review Webinterpret’s optimization recommendations. If you want to edit a recommendation, you can make changes directly in the content editor.
Note: Below the content editor, you also have options to:
- Show information about the recommendation (i.e. the logic behind the recommendation),
- Copy the recommendation (to your clipboard),
- Reject the recommendation (and submit your feedback in order to help Webinterpret improve this service).
3. Select the Use all WI Recommendations checkbox at the top of the screen to approve all of the requested recommendations for the item, or select the Use this WI Recommendation checkbox underneath a listing component to approve that specific recommendation.
4. Click Apply to publish the optimization recommendation(s) to your listing(s).
Note: Editing a recommendation can only be done on the individual item-level.
To publish optimization recommendations for a bulk selection of items:
1. Select the items you want to publish optimization recommendations for by using the checkbox(es) on the left of each item title.
2. Click Apply to publish the optimization recommendation(s) to your listing(s) that have a Ready to review status.
Note: You can also choose to Reject optimization recommendations and Revert (remove published optimizations) for your listings in bulk.
Once recommendations are published, an Optimized or Partly Optimized status will be displayed next to the item. A more detailed status will be displayed next to corresponding listing components under Optimization progress. Recommendations are published immediately after they are accepted.
Reminder: If you subscribe to an international selling plan, your listing optimizations will be copied from your domestic listings to your international (Webinterpret) listings.
Filtering and customizing your All Items view
Status filters
You can use the filters at the top of your Dashboard to view items based on Status.
Each item will have one of the following statuses, depending on its stage in the optimization journey:
- Optimized: Items with all of their listing components optimized.
- Partly optimized: Items with at least one but less than 100% of their listing components optimized.
- Ready to review: Items with at least one listing component recommendation ready to review and publish.
- Pending: Items with at least one listing component recommendation request in progress.
- Original: Items with no listing component recommendation requests in progress.
Optimization progress filters
You can use the filters at the top of your Dashboard to view listing components based on Optimization progress.
Each listing component will have one of the following statuses, depending on its stage in the optimization journey:
- Optimized: Listing components with an accepted and applied optimization recommendation.
- Ready to review: Listing components that have a generated optimization recommendation ready to review.
- Pending: Listing components that have received a recommendation request and is currently generating a recommendation.
- Original: Listing components with no recommendation requests in progress.
- Seller rejected: Listing components with a rejected recommendation by the user.
- Processing failed: Indicates a listing component that encountered a temporary error when generating an optimization recommendation. Webinterpret will attempt to retry the recommendation request.
- Invalid: Indicates a listing component with an optimization recommendation that does not adhere to marketplace requirements or best practices. The most common reason for this status is that the text is too long. In this case, users can edit the recommendation and reapply it after it becomes compliant.
- Already optimal: Indicates a listing component with an optimization recommendation that is identical to the original.
Customizing your All Items view
You can customize which columns you want to see in the All items view.
Click Customize columns and select the columns you wish to show/hide. Click Done to save your changes.