Failed to revise items

In this article, you will learn about failed to revise items. Here, you will find out what it means when an item fails to revise, what are the possible reasons for it and how you can avoid it in the future.

Topics in this article: 


What are failed to revise items?

If you see an item with outdated information (for example price, title or stock) in your inventory, it is highly likely that this item has failed to revise status.

You can verify that by making changes to the original listing. If the changes had not been applied to the translated listings within 24 hours, you have failed to revise items in your inventory. 

To resolve that, you should contact our Support team. Remember to send an example (eBay item number or link), together with your request.

Why do items fail to revise?

There’s a number of reasons why items have failed to revise status. Here’s a few of them:

1. No international shipping set

International shipping is one of the most important requirements for listing items in different markets. Without that, your items will not go live internationally. 

If your listing is live on international markets, it means that you set shipping for this particular item. If you remove shipping, your item doesn't end but has failed to revise status.

Removing the shipping option from one of your existing online listings will result in item’s desynchronization. If you do not want to ship a specific item internationally, then the selected listing should be deleted. 

(NOTE: we do not support the shipping on demand option, so such listings will be treated as those without shipping.)

2. The item cannot be listed or modified

There might be words included in your item’s title or description that don’t align with eBay’s policies. In order to find a solution for these problems, try these steps:

Check for blocked content

Make sure this content is not included in your item’s title, description or listing design templates:

  • Words like "COVID-19" or "Coronavirus"
  • Words "like new"
  • Email, website, phone number, postal address or any hint of your physical location
  • URLs or links to websites that are not eBay
  • Mention of external payment methods (for example: "money order")
  • Asking customers for any personal information (commonly occurs on listings with customizable items)
  • Anti-discrimination (if your item contains images of, the subject is, or is set to an ethnic-specific category, try changing the item’s category and/or modifying the title & description). 

Check email and eBay account

  • You may have to accept new terms for your account
  • eBay may be requesting additional documentation about your business
  • Your eBay account might have been restricted or suspended
  • Automatic Payment Method is not set correctly in your account
  • A PayPal account may be on hold
  • eBay may have reset your password due to too many logins from different locations.

3. Maxing out your selling limits

Sometimes items have failed to revise status, if you have reached your monthly selling limits. In order to increase them, you can contact eBay directly or check out this Help Center article.

4. No valid return policy

In order to sell internationally, you have to accept the conditions of international returns.

The buyer has the right to return the product within 14, 30 or 60 days. These settings can be changed by you directly in your eBay account. Alternatively, you can contact Webinterpret’s Support here and our agents will assist you with this process.