International shipping insurance terms

This article explains the international shipping insurance terms. You will learn about the maximum insurance amount as well as which goods are not covered by the insurance. 

Topics in this article:

Insurance terms - overview

When using our ecommerce shipping solution your orders can be insured from any damages or losses. 

It's good to review your products and categories, to check if they match the criteria for insurance.

The insurance that is offered is against damages as well as potential loss of the parcel on its international journey to the buyer. In such cases, a broker will be liable for the amount visible on the invoice. When there would be no invoice, the broker would be liable for the Actual Cash Value (ACV) which would be the replacement cost deduced by the detraction.

Maximum insurance amount

When creating and dispatching shipments using Webinterpret services, each parcel can be covered by insurance. The maximum amount that you can insure your item along with the delivery charges is 5,000.00 USD.

Products not covered by insurance

These are the products that are not covered by insurance due to their nature/specification:

  • Computer chips
  • Cigarettes
  • Fine Art
  • Eggs
  • Flowers
  • Fresh foods
  • Cash-in-Transit
  • Bulk products shipped for eg. on a pallet
  • Cotton
  • Laptops
  • Live animals
  • Mobile phones
  • Memory devices
  • Negotiable papers
  • Precious stones
  • Precious metals
  • Species
  • Tablets
  • Televisions

Countries not covered by insurance

Below you can find a current list of countries that are not covered by insurance for certain reasons:

  • Afghanistan
  • Angola
  • Bolivia
  • Burma
  • Iran
  • Iraq
  • Congo
  • Ivory Coast
  • Lebanon
  • Liberia
  • Libya
  • Nigeria
  • North Korea
  • Paraguay
  • Somalia
  • Syria
  • Zimbabwe
  • Venezuela

Scenarios not fully possible to be avoided by the shipping company

Here you'll find certain scenarios not fully possible to be avoided by the shipping company:

  • Changes in Temperature or Humidity
  • Clean up costs
  • items being confiscated or destroyed by customs
  • Items confiscated by the government
  • Delay of delivery
  • Dishonesty
  • Hostile or warlike action
  • Illegal contraband
  • Illegal transportation of trade
  • Inherent vice
  • Infidelity
  • Latent defect
  • Loss of market
  • Nuclear exclusion
  • Delivery to the person that managed to order it via a fraudulent way or a false pretense.

Webinterpret Insurance - fraud policy

By selecting the insurance, you confirm that all the information provided is accurate and truthful. Any fraudulent claim will make the shipped and/or recipient of the parcel liable for prosecution for mail fraud, under the federal criminal code.

Policy Administered by:
Online Shipping Insurance Services, Inc. DBA InsureShip
3211 Cahuenga West Suite #200
Los Angeles CA 90068
License #0G55434

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