NEWS: Our Online Stores shipping service as well as suite of services for Shopify, BigCommerce and Magento platforms is available as a separate company called Glopal. For more information, visit merchants.glopal.com. If you are currently an existing customer and you need to raise a support request, please click here for assistance.

Why do I need to wait for translations for English speaking countries?

If you sell to English speaking countries only, it requires less language translation but there are still things we need to check.

We still review listing titles to make sure they include all the relevant information we need to make the listing visible in the search bar. We also review the item specifics to make sure they are placed in the correct categories.

In addition to this we have to convert to the correct currency and apply the correct return policies. Depending on the item, the translators will have to change the keywords and adapt the title to the destination country. Also sometimes it takes time because of the sizes conversions that need to be done per country.

To learn more about how do we modify your listings, please check this article.

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