NEWS: Our Online Stores shipping service as well as suite of services for Shopify, BigCommerce and Magento platforms is available as a separate company called Glopal. For more information, visit If you are currently an existing customer and you need to raise a support request, please click here for assistance.

Online Stores & Parcel Forwarding - Tracking Your Orders

I am a Buyer and Wish to Track my Order

If you have purchased a product and wish to track the progress of your shipment, please go to your very own tracking website: and enter the unique tracking number sent to you (via email) from (please check your spam folder if not immediately visible within your normal inbox.

Our latest release provides additional support with the last mile courier company which delivers parcels to your (final) address.

To further provide a more localised tracking experience, information may be available in the destination countries native language, along with contact information for local carrier assistance.

Please note, that this information will only be available once the package has arrived within the destination country ie Package if final delivery address is the US, info will only display once the package is within US territory.

''Please also be aware that once the Local Final Carrier information is provided, any customer assistance related to final delivery, should be requested thru that carrier directly.''

I am a Seller and Wish to Track my customers Order

If you are a Online Stores Seller and wish to track your outgoing shipment, please proceed to and enter the Parcel ID (example below) which is included in the delivery address of the specific order you wish to track.

Webinterpret: Mr Parcel
WISM64961C, Unit 33, Sedgwick Road

For any logistic issues that can not be resolved via these tracking pages (or our Help Center guides), please contact via this Webform supplying as much information regarding your query as possible.

Tracking parcels once in the destination country: Final Mile Local Delivery Tracking.

Our latest release provides additional support with the last mile courier company which delivers parcels to the final buyer address.

Due to these improvements, your customers are likely to feel additionally reassured and confident with a service updating right up to the final local delivery.

On this updated display we will provide Courier Company name, contact info and parcel reference(s) directly on our tracking page. Again, providing updates to allow increased confidence in the service provided.

This essentially means that once last mile tracking details are provided by the local carrier, we’ll synchronize their tracking and provide it on our tracking page, including (and shown below):

Carrier Company name
Contact info
Local Tracking Reference




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